Exchanges & Refund Policy

We do accept exchanges for sizes or/and colors, a flaw once only. Please note that shipping costs incurred will be borne by the buyer. Your exchanges must be made within 10 business days of the order shipment date. Please contact us +852 95616194 to facilitate the exchange.

The original tag and packing bag must be kept in perfect condition and LISSOM.b is not responsible for any items lost during exchanges. We regret that we are unable to provide refunds at this moment. 

我們願意提供換貨服務,所有貨品可接受一次換貨(瑕疵,尺寸,顏色),涉及的所有運費需由客人自付。

客人可以由發貨日起十日內進行換貨服務,並透過wtsapp +852 95616194 通知我們,退回的貨品必須維持完整清潔的原狀(包括吊牌及原有包裝袋)。我們並不會對任何退回貨品的損失負責。

本店暫時沒有提供退款服務。